Support
We are here to help.
If you need assistance with an OTIA LTD application, have a question about our work, or would like to report an issue, please reach out using the details below. We respond to every inquiry within two working days.
Contact channels
- [email protected]
- Registered office
- 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
- Company number
- 17116363
App-specific support
Each OTIA LTD application has its own dedicated support resources listed on its App Store page. For questions that concern a particular app, please include the app name and your device model when contacting us so we can assist you efficiently.
Response expectations
Our standard response time is within two working days, Monday to Friday, excluding UK public holidays. Urgent security matters are prioritised.